Withdrawal from the contract

If you live in the European Union, the EEA, the United Kingdom or Switzerland, you can withdraw from your subscription contract within 14 days of the day you bought it, without giving a reason.

When the right applies

The 14 days start on the day the contract is concluded. If at checkout you asked for access to start straight away and confirmed that this affects your right of withdrawal, the right may be limited once the digital content has been fully provided. Where the right still applies, use it as described below.

How to withdraw

Send us a clear statement that you are withdrawing: use the form on this page, the model form below, or a free-form email to support@aoora.app. It is enough to send it within the 14 days. We confirm receipt by email.

What happens to your payment

We refund the payments received under the contract within 14 days of receiving your notice, to the payment method you used, at no cost to you. If you asked us to start the service during the withdrawal period, we may keep an amount proportionate to what was provided before you told us you were withdrawing.

Withdraw online

Model withdrawal form

You can also copy this text, fill it in and send it by email.

To: Aoora Health, support@aoora.app

I hereby give notice that I withdraw from my contract for the following digital service: subscription on health.aoora.app.

Ordered on: ____
Name: ____
Email used at purchase: ____
Date: ____

See also the Terms of Service and the Refund Policy.